A parent's mobile number changes — what happens to their access?

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Staff update the number from the tenant panel, and from then on the new number is both the sign-in identity and the destination of every school message. A number can be changed at any time, but never emptied. The PIN can be resent to that new number from the tenant panel, or requested through Forgot PIN on the sign-in page. Every PIN change is announced to the number that owns it, so a reset nobody asked for does not slip by quietly. An empty number means a student who cannot be told about an invoice or a schedule change — damage that only surfaces weeks later. So Klasku refuses it as a shape, rather than warning about it in a document.

A parent's mobile number changes — what happens to their access?

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